Are SLAs Still Fit For Purpose?

Are SLAs Still Fit For Purpose?

Only -21 seats left
Wednesday, October 15, 2025 3:35 PM to 3:55 PM · 19 min. (Europe/London)
Exhibition Hall Theatre
Fireside chat
AdministrationData managementDigital assetsMember engagementTrustee standards

Information

You can meet every Service Level Agreement requirement and still miss what matters. Join us as we explore whether traditional metrics are giving a full and accurate picture of the service savers are experiencing. Expect a candid conversation about what’s working, what’s not, and what’s coming next.

Sound will be provided through individual headsets available in the theatre. If you prefer to use your own headphones please click on the 'Listen on your own device' link.

GallagherE10We're dedicated to delivering better pension outcomes through our complete retirement solutions. Our team of consultants and actuaries have served as trusted partners to schemes like yours for more than 100 years and can help you deliver great outcomes for your pension scheme members. Come and speak to us about: Pension Administration Investment Consulting Actuarial Consulting Risk Transfer Services Member Communications GMP Equalisation And more Whatever your scheme goals, we can help you achieve them with confidence.

Registered attendees

Chloe Taylor
Chloe Taylor
Chief Executive OfficerQuietroom
Clair Alcock
Clair Alcock
Head of Pensions, Local Government AssociationBoard Secretary, Scheme Advisory Board
Frank Day
Frank Day
Events Content CreatorPensions UK

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